Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We strive to be able to delivered your groceries in 2 Hours or less and your gifts or fashion item in less than 24 Hours

You can create your account through the account creation page

Feel free to notify our Customer Services through Email or WhatsApp at 0817 50 70700 

You will be notified on every update of the process through both email and WA

We will not keep your credit card information on our website

We do not charge sales tax since taxes are already embedded on the product prices

We only ship to Indonesia at the moment

Yes, your item will come in one single package

If you need to swap an item

Returns and Exchanges

You may find the information on our return policy page

Please contact our CS and we will be more than happy to make it right 

Please contact our CS and we will be more than happy to make it right 

You may mailed it to our office at 

Coco Group Bali Office
JL. Batur Raya, No. 33, Jimbaran, Taman, Griya, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361

Please feel free to contact our Customer Services through Email or WhatsApp at 0817 50 70700 

Please feel free to contact our Customer Services through Email or WhatsApp at 0817 50 70700 

Yes, please contact our Customer Services through Email or WhatsApp at 0817 50 70700 

Gratis Ongkir

Untuk pesanan diatas IDR 50K

Retur Mudah

Gratis tukar jika tidak muat

Harga Terbaik

Untuk produk Coco

Transaksi Mudah

COD / CC / eWallet / Bank Transfer

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