Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We strive to be able to delivered your groceries in 2 Hours or less and your gifts or fashion item in less than 24 Hours
You can create your account through the account creation page
You will be notified on every update of the process through both email and WA
We will not keep your credit card information on our website
We do not charge sales tax since taxes are already embedded on the product prices
We only ship to Indonesia at the moment
Yes, your item will come in one single package
If you need to swap an item
Returns and Exchanges
You may find the information on our return policy page
Please contact our CS and we will be more than happy to make it right
Please contact our CS and we will be more than happy to make it right
You may mailed it to our office at
Coco Group Bali Office
JL. Batur Raya, No. 33, Jimbaran, Taman, Griya, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361